Live safely, comfortably, and  independently in the home you love

“We had a great experience visiting the store today. Brad was extremely helpful in assisting us with finding the right equipment and was very patient with our questions. He took a lot of time showing us additional equipment that could be helpful for our family member in the future. Highly recommend due to their caring and personal service.”

“40 years living in DC, MD, and VA, and this is quite simply customer service and appreciation at its finest. Tina and Lisa in particular have been like Angels of Mercy, going so far as to deliver a product themselves when the standard delivery channels were not available or inclement weather popped up. Add to that that they always carry the ‘Rolls Royce’ of medical and therapy products. Highly recommend.”

“I found this store while shopping for an electric wheelchair for my father. They had the chair I wanted in stock at a price that matched what I had seen online. Carl was very helpful, showing us how the chair operated and came apart for easy transport. While there, we noticed they had a great selection of lift chairs. We left with the wheelchair and returned a few days later to buy a lift chair. They delivered it the very next day. The delivery guy was super nice and the chair is perfect.”

“When we initially set out to find a chairlift, we contacted a vendor in Manassas who never returned calls or emails. When we visited their showroom, we were told we needed an appointment from the person who never returned our messages. We received such different customer service from Simple Comforts and greatly appreciate all your time, care, and knowledge. I would recommend you to anyone looking for a chairlift.”

“Their caring and patient service was really lovely when we were caring for my mom. I went in a couple of times and the two associates working were so kind when I was overwhelmed and emotional. When you are dealing with illness and care for a loved one, the little things really stuck out to me.”

“I’m a deaf lip reader, and my experience here was beyond exceptional. Both ladies greeted me as soon as I walked in, even though they were helping others. Stephanie helped me get the item I needed and tracked down a hard-to-find item for my mom in another state. They shipped it directly, which saved me a trip to the post office. I really appreciated how staff accommodated my disability while following COVID guidelines.”

“Well-run business, great experience choosing and using their stairlift. Jon (co-owner with his brother, who took over from their founder-parents) runs a customer-caring business with branches in both Charlottesville and Warrenton. They carry two top stairlift brands. Their lead installer Cassidy clearly knows the lifts well and is equally customer-caring. We got good quotes from other providers but it was a no-brainer to choose Simple Comforts. First-class operation.”

“Went in looking for a replacement seat cover for a 92-year-old lady’s wheelchair. They didn’t sell that brand, but said they could check in the back for spare parts. She found one, gave it to me free, and said just bring it back if it doesn’t fit. It did.”

“I rented a transport chair for a week after major surgery. After a post-op emergency landed me in the ER, I called the day it was due, frantic about being late. They were completely understanding and let me keep it another week. My fiancé spaced on returning it the next day. Their response: no charge, no late fee. It’s rare to find a shop that deals in compassion and care along with quality products. I’ll be back.”

“Excellent service. Assisted our family in rental of a pediatric wheelchair for our 6yo who had a bone fracture in both feet.”

“My husband and I have been customers of Simple Comfort for several years and are extremely pleased with their products and service.”

“The customer service at Simple Comforts is top notch, as is their product line. Each experience I’ve had there has been positive and professional.”